

Frequently Asked Questions
FAQ
Q: I've never been to therapy before. What should I expect?
Sessions are a safe, confidential space to explore your thoughts, feelings and challenges. Together, we'll set goals, develop practical coping strategies, and help you feel more empowered and confident in your life.
Q: How do I know if therapy will help me?
Therapy is the most effective when you feel safe, supported, and willing to engage in the process. While every journey is different, my approach focuses on emotional growth, self-compassion and practical tools to help you manage stress, ADHD, anxiety or life transitions.
Q: What if I'm unsure about committing long-term?
You’re welcome to start with just a few sessions to see if it feels like a good fit. Therapy at CalmThrive is flexible—you’re never bound to attend indefinitely. Think of it as a resource you can return to whenever you need support or guidance. If life gets challenging, I’m just a phone call away, ready to welcome you back into a safe space and walk through it together.
Q: How do I schedule a session?
You can Request an Appointment online or by reaching out directly at 201-241-4382. I offer a free 15-min consultation to see if we to see if we're a good fit and answer any questions you may have.
Q: What does “out-of-network” mean, and how does reimbursement work?
It means I’m not currently in network with your insurance. You pay for sessions upfront, and if your plan includes out-of-network benefits, you can submit claims for reimbursement. I provide a detailed invoice (called a superbill) and guidance to make the process as simple as possible.
If you’re not sure about your benefits, here’s what to check:
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Outpatient mental health coverage: Call the number on the back of your insurance card or log in to your portal to ask about out-of-network benefits.
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Deductible: This is what you pay out of pocket before reimbursement begins.
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Coinsurance rate: Once your deductible is met, this determines what percentage your plan reimburses. For example, if your coinsurance is 30%, your insurance may cover around 70% of what it considers the “customary” rate for therapy in your area.
Many clients are surprised to find that their plan reimburses a meaningful portion of the session cost. Services online like Thrizer, Mentaya, or Reimbursify can also make claim submission quick and simple.
Q: Why choose out-of-network therapy?
Out-of-network therapy gives you flexibility, privacy, and choice. You’re not limited to an insurance network, so you can focus on finding the therapist who best fits your needs and values. This approach also allows us to work together based on your goals, not insurance restrictions.